Help Pages

Technical Help


If you experience any of the following, click on the issue for troubleshooting advice:


My Browser is Not Responding Correctly:
Posted on Wednesday November 10, 2021

How do I install or upgrade to the latest version of the Chrome or Firefox browser?
Posted on Wednesday November 10, 2021

Is this software compatible with my computer?
Posted on Wednesday November 10, 2021

How do I download the E-Books onto my Android tablet?
Posted on Tuesday December 15, 2020

How do I download the E-Books onto my iPad?
Posted on Tuesday December 15, 2020



Find additional guidance in our online Customer Support Center!
Additional non-technical and technical help